TELSTRA Directory Assistance

Submitted: Sunday, Dec 12, 2004 at 22:54
ThreadID: 121644 Views:3841 Replies:2 FollowUps:0
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I RECEIVED THIS IN AN E-MAIL FROM A BOG MEMBER SO I AM POSTING IT FOR THE INFORMATION OF OTHERS.

For anyone contemplating using the Sensis directory service number, 1234,

Sensis, as you may or may not know, is a subsidiary of Telstra.

The 1234 number is replacing the Telstra 12456 directory assistance number,

but this time with outrageous costs attached: 40c to call the number, then 4c

A SECOND!

With this sort of pricing structure in place, it's no wonder so many Australians

hold Telstra in the same regard as the major banks.
By law, Telstra have to provide a FREE directory assistance number,
because they are still majority owned by the government.

They choose however not to pass this number on to the public.

What's the number? 1223.



Thumbs up to Telstra for finding a way to charge for a service

that is supposed to be provided for free.

Of course, feel free to forward this on.

Lawyer
Commercial Litigation Department
Slater & Gordon
GPO Box 4864VV
Melbourne, Vic, 3001
Phone: 03 9602 8684
Facsimile: 03 9602 8640





More Telstra secrets.



112 is better than 000 from a mobile phone, as you don't need service for 112 to work.

I believe that Telstra has to pay Vodafone when 112 is used.



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Reply By: Motherhen & Rooster - Monday, Dec 13, 2004 at 04:45

Monday, Dec 13, 2004 at 04:45
Being a curious little chook, i looked up the Telstra site for "directory assistance". The number that comes up is 1223 for local and 1225 for international. Then it says "concierge service" 1225. I don't know if the extract will show legibly, but i have tried pasting it below. Concierge is according to my dictionary "the custodian of a house". Perhaps they mean "con" "the suckers in"!


Directory Assistance


sensis® Visit site
- - -


Yellow Pages® Visit site
- Email Us
13 2378


White Pages® Visit site
- Email Us
1800 810 211*


Local & National with Connection Option - - - 12455


Local & National - - - 1223


International Directory Assistance - - - 1225


International Number Faults - - - 1221

Concierge Service



sensis®1234 Visit site
- - 1234

Concierge Service
Service Description Price per use
sensis®1234 After dialling 1234, a friendly operator will assist you with finding listed residential and business information: phone numbers, addresses (email and web) and even more. You can even be connected straight through. From most Telstra phones for White Pages® and Yellow Pages® information. 40¢ plus 4¢/sec and standard rates for call to requested number. Mobile charges also apply.



Motherhen

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AnswerID: 565510

Reply By: Motherhen & Rooster - Monday, Dec 13, 2004 at 04:52

Monday, Dec 13, 2004 at 04:52
Sort of worked. I thought directory assistance has been around twice the cost of a local call for some years now. Unless you get an exemption (like you are blind), or you are a charity (Telstra give quite generous discounts to charities).
Motherhen

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AnswerID: 565511

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