Isn't it wonderful that we live in Australia. A country where true democracy does exist. Where people have real freedom of speech to express whatever views they want, good or bad, right or wrong.
I ordered our 20'
Bushtracker in February of this year because I genuinely believed it was the BEST off-road Caravan in the market. It was tough doing the deal because there was very little room to negotiate the price (and adding on all the toys kept on pushing the price up).
Over the last four months I went to several trade shows where
Bushtracker exhibited. I also visited the factory three times to check progress of my van.
I found the staff at
Bushtracker absolutely fantastic. Every question I asked was answered, every request for information was fulfilled, every time something entered my mind I would pester the boys at
Bushtracker and always was attended to promptly, courteously and correctly. If they needed to check on something they got back to me as quickly as possible with a detailed answer. Nothing was too much trouble even though I know I must have driven them mad.
They promised to deliver our van sometime early to mid July, and sure enough on 5 July 2005 we picked up our beautiful
Bushtracker.
The product is just fantastic, and
Bushtracker management and staff's attention to detail just reinforces my belief that
Bushtracker is the BEST.
I have been reading the
BOG forum and have watched with dismay the interactions and willful, unwarranted stirring and rubbish that some subscribers have written.
I wonder if those people have any respect for the integrity of the
BOG management, in allowing these callous comments to hit the
BOG. The fact that these malicious individuals can say whatever they want, even when it is untrue and aimed only to cause unnecessary heartache and distress shows how honest and big-minded the
BOG management is.
These miserable,inadequate sods are verbal terrorists dropping their verbal bombs on innocent eyes wishing only to disrupt confidence in
Bushtracker. The
BOG is fantastic that it allows these comments. The joke is, anyone serious about wanting the best Caravan built in Australia today, won't go past
Bushtracker (if they can afford the best they will buy a
Bushtracker).
I believe that these malicious posts should be allowed to continue, because I believe that everyone has the right to an opinion and the right to express it, and the
BOG is a
forum open to the public.
I was most upset when I read Steve's posting that the Lone Ranger was leaving the
BOG. I agonised as he tried to rebuff the false statements that had been laid like land mines to no end other than to cause him distress.
I rang Steve today to voice my opinion which I would like to share with you all:
1. Owners of Bushtrackers all know just how good the product is.
2. Owners of Bushtrackers value the insight and input and knowledge that Steve has to offer.
3. All malicious posts should be marked malicious and be allowed to exist.
4. Anyone reading a malicious post should be invited to ask
Bushtracker Management for a personal direct response.
5.
Bushtracker Management should not reply to malicious posts, just add an invitation on the bottom of such posts for readers to contact them for the true situation.
6.
Bushtracker Management should not respond to
forum questions about how many orders they have, how much money they have made, IT'S NO BODY'S BUSINESS. Good luck to them if their order book is full and they are making a quid because they produce excellence.
7. Competition is healthy in business, and competition grows the size of the market, bringing many more orders for all competitors. If your product is great, you will do well... that's why
Bushtracker does do well, and competitors are not always nice people. So what, who cares!
8. I have asked Steve to reconsider his decision to walk. We need his continuing advice and tips, I have asked him to consider documenting all his tips and hints on one volume, properly indexed A-Z by topic, so if you wanted to look up batteries, go to B in the index. This document should be freely available to all
Bushtracker owners.
That's it for me. Just wanted to put my opinion on the table, with no vested interest in anything other that human dignity.
Next couple of days we will leave Sydney to head up to Cape York in our wonderful new 20' toy.
May see you on the road somewhere, sometime. Good health and good fortune to you all.
Mike
