Pre Wiring in New Vans

Beware of much lower prices - are you comparing apples with apples. If the price difference is significant I would be wary. Bushtracker is a quality product and seems to have chosen trustworthy subbies who also provide a quality job.
Good luck anyway

I guess I also meant the actual quality of installation too, but you probably have covered that in your homework.

Hi Peter & Lyn,
We're only new BT folk but as most here have done, we've scoured through the archives of the forum and it seems to us that BTi's level of after sales service and support for the total package is one that most people only ever dream of.

Now if we were outback somewhere beyond Whykickamoocow and one of the fitted appliances died or fell off the wall....we'd be very surprised but ....in our minds...we feel more confident of immediate action from BTi than from a host of other suppliers. It also seems that others here will be able to substantiate this from their own personal experiences.

Now I rang BTi last week about a host of "Home Improvements" that we want fitted to our BT next month before we have our month off in September.

A few things fell into the SIM basket and I mentioned this in conversation and that I'd have to ring SIM and ask some advise on a few things and then.... I was told to hang on as they, (SIM) have 2 technicians on the floor at BTi full time and that I could speak with one right now.

Well you might save a few dollars, but when you compare that few hundred dollars with the overall investment of your new BT, it would only be a fraction of one percent of the total cost.

I always look past the cost to see what I might be saving myself further down the track.

So let us suppose that you get SIM to do the pre wire and someone else supplies and installs the appliances and you're out past Wheelthebarrowback and you have a problem with an appliance. If one supplier has done the total job from start to finish...then no one can come back to you and try to lay blame at someone elses feet for the installation or the routing design or the quality of cable and connectors or in the case of an electrical fire....GASP that would be a nightmare... and when all you want.... is your problem rectified.

Well food for thought..... and I'm not trying to swing you that way.....merely laying out some scenarios that could happen. I was in the automotive retail and sevice industries for nearly 3 decades and half of that at management level. I've been caught up in all those things before..... and now....IF I have a problem with our BT....I have only one phone number to ring and if that is the case, then I feel more confident that BTi will rescue us quicker than most.... based on past perfomances.

Oh, on a personal note...those few hundred dollars.....I'd sleep better at night and call that "Insurance"

Hope this helps in some way.
Cheers
Rick

Hi Peter and Lyn,

We picked up out BT 2 years ago and gradually discovered that the flat screen television would flicker when the van was on battery (not 240v) power if another appliance was used, especially the water pumps. Other owners had a similar problem.

SIM eventually traced it to a problem with voltage stabilisation and a fix was devised. When the van was back at BTi 1 year later SIM corrected this for us at a very small price of about $50 (the price of the new component to them was about $80).

I would be very doubtful that you would receive that sort of service if you used a diffeent supplier for the components. The issue of who would cover the warranties is also important.

I personally would stay with SIM.

Regards,

Tony

Hi All,
Like others I can't fault SIM. Like everything you get what you pay for - I don't mind paying a bit more to get exceptional service. And hopefully they will stay in business because thay don't just rely on being the cheapest around to get customers. And that means if we need repairs etc they will still be around.
I had a camera fitted to both car and van by SIM and their endeavours to use existing screen in the car were first class - it was not as easy as first thought.
Hard to deal with anybody these days who do what they say, when they say! OK it might cost a bit more, but so do Bushtrackers. And we all know why we paid to get the Bushtracker!
I would drive to the Sunshine Coast just to have SIM work on my car if I needed any sound stuff done - OK I am only in Brisbane but even so!
Price isn't everything!
IAN

peter and lyn
good luck with your Brisbane company know where i would spend my money even if its a little bit more as i will soon make that up on the after sales service anyway if i need it SIM are such a pleasure to deal with from our experiance