Hot water system wont light

Submitted: Friday, Aug 15, 2008 at 08:04
ThreadID: 124972 Views:3685 Replies:5 FollowUps:0
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Hi Everyone,

We need help!. Have just arrived at Loyalty Beach at the "Tip", & the Hot Water system won't light up.

We have a Suburban SW6DA with remote start.

Have checked gas at heater with a gas lighter during the startup cycle.

Can hear the solenoid come in during startup cycle

Can't see any overloads popped out

Unit is 4 years old & has never had a problem. I'm at a loss

HELP PLEASE!

I guess it could be worse, we could still be down south where cold showers would be really noticable, but hot water for washing up would be nice.

Neil
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Reply By: Mobi Condo - Friday, Aug 15, 2008 at 08:15

Friday, Aug 15, 2008 at 08:15
Hello Neil,
We once (or twice now) had a problem with HWS not igniting. In our case it was because I forgot that the water pumps circuit has to be turned on at the 12V panel.
Now I am not suggesting it is this simple this time, but I went red when I realised what our problem was.
Now I have re-read your post and see that the solenoids cut in so I guess that 12V is on. Hmm! We look forward reading about the solution to your dilema to store away for future.
Cheers - Ian & Sally
AnswerID: 575757

Reply By: Bobrovin - Friday, Aug 15, 2008 at 09:28

Friday, Aug 15, 2008 at 09:28
Hi Neil
you can't see if the overload cutout is out or not as it is behind the rubber buttons.

not sure which rubber it is under but push in both rubber buttons and you should feel one push in the switch behind it.

Bob
AnswerID: 575758

Reply By: Mumbles & Mur - Friday, Aug 15, 2008 at 17:55

Friday, Aug 15, 2008 at 17:55
Neil,

Had same problem.

Overload switch is under right hand rubber button which was slightly obscured by

fittings in my case.

Cheers,

Ken

AnswerID: 575759

Reply By: Paul and Barb - Friday, Aug 15, 2008 at 19:40

Friday, Aug 15, 2008 at 19:40
Try swapping gas bottles, the one connected might be getting low.

Paul.
AnswerID: 575760

Reply By: Boystoy - Saturday, Aug 16, 2008 at 03:27

Saturday, Aug 16, 2008 at 03:27
Hi Boggers.
Thank you for your tips, all of which had been tested OK without a result.

I dismantled parts of the unit & checked that the thermostat & overloads were OK.

I then spoke to Rod (the gas man at BT) who suggested cleaning the electrode. No change
.
Next I spoke to Greg at Suburban in Brisbane (07 3805 7117) who had me follow the high tension lead to check for damage.
Found that the lead had become unplugged from the circuit board. (located in a small white box behind the heater).

Re-connected & Hey Presto!! Hot showers tonight!

Have documented the troubleshooting which will be included in the Bog Bible, & also on the swap file (if I can figure out how to do this)

Phew!!

Neil
A Bushtracker (or BT) is a "Boys Toy"

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AnswerID: 575761

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