Service plus

Submitted: Sunday, Nov 22, 2009 at 07:52

ThreadID: 126219 Views:3882 Replies:3 FollowUps:1

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Roderick

I've just taken my 18' around Oz so put it in for a well needed service plus incidentals like new springs, missing panel on the watertight door, new showerhead, and new handbrake - to name most of it. I had BT at Kunda Park do it and want to post the fact that all work was spot on and finished within the day. The cost was very reasonable. All in all a great improvement on the work done over the road by Graham last year. So congratulations team. You have one happy customer. Not too easy to find an excellent product with high quality after sales service these days. I'll see you again next year.

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Reply By: The Hob - Sunday, Nov 22, 2009 at 18:34

Sunday, Nov 22, 2009 at 18:34

For the information of others

Please elaborate on new springs needed! How old is van and what usage?

Thanks

Alan

AnswerID: 579404

Follow Up By: Noosa Fox - Sunday, Nov 22, 2009 at 23:23

Sunday, Nov 22, 2009 at 23:23

That got my interest also Alan, our van is 8 1/2 years old and has done 175,000km and still has the original springs.

Brian

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Reply By: Roderick - Monday, Nov 23, 2009 at 03:41

Monday, Nov 23, 2009 at 03:41

The van is a 2000 model and I suspect has done a lot less than 175000ks. A self appointed suspension expert somewhere up north told me the springs had flattened and I needed new ones. On inspection they had indeed flattened and one of the leaves was broken. So I decided on new springs 'cause I'm off again this year into fairly rugged territory. Interestingly Wayne commented that the blocks were still like new so obviously the rig hasn't been abused. Replacement cost was in the $6oos which I thought was very reasonable. The new springs raised the van to where it should be and it tows better - -it seems to glide a lot better now. But then a shot bearing didn't help in that direction either. The suspension has a 3 ton rating with a set of 9 leaves. I think subsequent vans have been upgraded to 4 tons. Happy travelling!

AnswerID: 579405

Reply By: The Hob - Monday, Nov 23, 2009 at 04:12

Monday, Nov 23, 2009 at 04:12

Thanks Roderick

I guess if it has done a bit of work and is 9 years old then it may be reasonable for the springs to need attention.

Thanks for explaining

Alan

AnswerID: 579406