Clearview mirrors

Submitted: Tuesday, Mar 12, 2013 at 03:12
ThreadID: 128593 Views:1682 Replies:3 FollowUps:1
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Had a set fitted in 2011 and we have been very happy with them.
December I have the mirror has been vibrating. Telephoned the Melbourne office and they said send them over and will take a look.
Mirrors were returned repaired with no fuss even though out of warranty.
Thanks to Mike Cowan
Regards
John

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Reply By: Trakka - Wednesday, Mar 13, 2013 at 21:58

Wednesday, Mar 13, 2013 at 21:58
I had a similar experience, excellent service from Mike.

In my case they actually sent a replacement set while we were travelling and I then replaced them and returned the damaged ones. All freight costs were covered by Clearview.

There has been an upgrade to the design and also metal used where the internal screws are fastened. Several of the early mirrors suffered breakage to this metal section.

Ours were also out of warranty but only by a couple of weeks.

Regards,

Peter G
Trakka
Peter & Rosalie enjoying the BT Lifestyle

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AnswerID: 585496

Follow Up By: John & Sally - Thursday, Mar 14, 2013 at 02:42

Thursday, Mar 14, 2013 at 02:42
Mike did not have to replace the whole mirror assembly however did replace all the mirrors for which I was very greatfull.
All clear again so I will be keeping an eye out for you.
Catch you perhaps at the Albany muster.
Cheers
John and Sally
0
FollowupID: 854956

Reply By: Willie - Monday, Mar 18, 2013 at 16:12

Monday, Mar 18, 2013 at 16:12
I have these mirrors and they work well. Only trouble is they stick out a bit far. A truch amputated one in traffic the other day.
Willie
AnswerID: 585497

Reply By: John & Sally - Monday, Mar 18, 2013 at 17:35

Monday, Mar 18, 2013 at 17:35
Hi Willie,
Now having ones mirror removed by a truck may not quite cover under warranty.
No really sorry to hear you receiced damage to the mirror by someone not giving you the same concideration we have to for other road users.
Hope you are back on the road soon
Cheers
John
AnswerID: 585498

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