Van delivery delays

I will watch this with interest,

I'm considering a BT, and can see how a delay this long would impact on planning

have they given you a reason ?

Sorry to hear this, Patty

Seven weeks !!

I could understand a week, maybe, but 7 is unacceptable.

Seven weeks must be disappointing, but look on the bright side Ken.

Once you have it you won't regret the experience, and will have years of enjoyment.

Hope this softens the blow.

Regards Geoff

Hi
our van ended up being a couple of weeks later than expected ,like us i expect you will very soon get over the delay when you realise what a marvellous piece of equipment you have
bet you cannot wipe the smile off your face on pick up day
cheers kev

Hi Ken,
Can see you one foot barefooting (20 comp points!!!). Think I'll have to post my barefoot photos.
When you finally get your BT - yes it will be worth it - I hope we catch up on the road and tell a few stories - especially if you joined the Barefoot Club.

Re delivery we were lucky - first one in 2000 spot on time; and second one in 2011 - 2 weeks early.

MEG
BOG Secretary

Hello Ken (and all),

Matthew Kurvink from Bushtracker. I have posted part of our response sent personally to Ken this morning to address this issue:

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I can appreciate you are disappointed at the delay in your delivery time. Just so that you are aware, we are not singling you out. Unfortunately our facility is currently running several weeks behind schedule at the moment. We are doing everything we can do get back up to date. I can understand this is causing frustration and can only offer my apologies.

This has been further compounded on your particular van by the discontinuation of the standard roof lifters we normally use. As a result of this we have had to completely re-source and re-design the roof lifting system which has caused further delays.
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Unfortunately being a hand built product and dealing with many varied suppliers, delays are sometimes inevitable. We do everything to avoid this from occurring, but we are human just like everyone else.

Kind regards,


Matthew

Frustrating I know ........but they are worth waiting for

Enjoy your travels

Matt

Well done for posting the response that you have.

Regards Geoff

Perfection takes time.

Chris.

I waited 15 months for my BT. Delivery date was October 2009. Sure I was disappointed back then, but in the scheme of all things, the wait was worth it.

Our van, a few years back, was a week or two late but we had made changes. Have never regretted for one minute any of the delays.

From Matt's post I gather you are getting a pop-top. As these are only new and currently low production rates I am not surprised at some delays.

Once you get ityou will love it.

Dave

We took delivery two weeks ago. We were informed early this year that there was a two week delay in the factory schedule. However, in mid Feb we were given a 16 April delivery date and there was no variance to this. It might have helped that we have a standard 20' van (as per Mathew's input above).

While we only have 2000 kms on the van, I fully concur with the sentiments above - this is a GREAT van!

Regards

Jim

When we ordered our van in 06, we were given a delivery date of 25th July 07, a 9mths wait.
9am on the 25th, July 07 we fronted for pickup and cheez, we weren't given possession till 3pm that day.
Talk about being disorganized.
Sorry, just being facetious.
We certainly had no problems with our delivery even though we had to make a couple of 1800km round trips because prior selections were no longer available at construction stage.
6 years coming up and still no complaints.
Ken, can understand your disappointment, but the wait will be worth it in the long run.
Ken