Membership renewal notice

Submitted: Thursday, Aug 11, 2016 at 15:28
ThreadID: 133197 Views:1129 Replies:3 FollowUps:2
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My membership is due in early September (29 days time) and I have not received the 60 day and 30 renewal reminder email.

Has anything changed or is this a computer problem?


Brian Fox
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Reply By: Boystoy - Thursday, Aug 11, 2016 at 16:20

Thursday, Aug 11, 2016 at 16:20
Hi Brian,
Must be a common problem, I haven't got mine either

Neil Matthews
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Reply By: Flavs - Thursday, Aug 11, 2016 at 16:36

Thursday, Aug 11, 2016 at 16:36
Hi Brian & Neil

Yes the processes were adjusted with the new website.

An Invoice is created at the 28 day mark and an email reminder sent.

I think it is then 14 and 7 days

Select the membership from the SHOP and follow the prompts & payment etc.

If you know your renewal is due you do not have to waite for notification, infact you can pay anytime and the 12 months is added to your expiry date.

You should then receive an email stating your order has been received.

A second email when order is shipped (ie processed).

Again always allow a few business days for payments to transfer via banks etc.

Cheers
Noel
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Follow Up By: focs18 - Saturday, Aug 13, 2016 at 08:13

Saturday, Aug 13, 2016 at 08:13
Hi Noel

The Invoice for Brian & Margaret Fox was emailed on the 12th August.

Pam
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Reply By: Motherhen & Rooster - Sunday, Aug 14, 2016 at 21:14

Sunday, Aug 14, 2016 at 21:14
I got an email reminder on Friday (12th). Due 9th September. Last year I didn't get emails but all good this time :)

Motherhen

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Follow Up By: NIK `N` OFF - Sunday, Aug 14, 2016 at 22:19

Sunday, Aug 14, 2016 at 22:19
Our renewal found us, all paid for no problems.
Cheers
Mick & Vickie

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